I had a great experience buying my new Mazda CX-5. Jaiden in sales was knowledgeable, patient, and went out of his way to answer all my questions. Kwesi in finance was just as helpful and accommodating, and made the paperwork process clear and easy to follow. Both were professional and genuinely cared about getting me what I needed. Highly recommend asking for them!
Christian was fabulous and very professional
This is the second Mazda that I leased from Pine belt. My first experience was really good , however my second experience was exceptional and this was because the salesman Christian made it happen. Dealing with Christian was not like dealing with a salesman. It was like dealing with a cool friend who was doing everything that he couldn't to look after you. His personality and demeanor were so outgoing and cordial. There was no pushing, no pressure, and absolutely no sales tactics to define him as your typical salesman. He is without question, a non salesman type salesman. If ... Read More Full review text opened.Google - Nov 5, 2026
This is the second Mazda that I leased from Pine belt. My first experience was really good , however my second experience was exceptional and this was because the salesman Christian made it happen. Dealing with Christian was not like dealing with a salesman. It was like dealing with a cool friend who was doing everything that he couldn't to look after you. His personality and demeanor were so outgoing and cordial. There was no pushing, no pressure, and absolutely no sales tactics to define him as your typical salesman. He is without question, a non salesman type salesman. If that makes sense. From helping us with getting the deal, to the entire leasing process he made everything easy and effortless. I only wish every single one of my vehicle leasing experiences were like this and every car salesman would approach leasing cars the same way Christian approaches it.
I would be remiss not to mention the sales manager Matt as well. He too , along with Christian enhanced our leasing experience , made us feel comfortable did not push anything on us and did everything in his power to get us to deal we wanted. Both of these gentlemen are an exception to the rule in the car sales industry. If I ever look to lease another Mazda , I can only hope these two gentlemen are still working at Pine Belt.
I had an excellent experience working with Wayne at Pine Belt Mazda! He was friendly, professional, knowledgeable, and made the entire process smooth and stress-free. He went above and beyond to make sure everything was taken care of and that I was happy with my experience. I highly recommend Wayne to anyone looking for a vehicle. Thank you, Wayne, for making it such a great experience! Five stars all the way! ⭐⭐⭐⭐⭐
Wayne was great
Quick trade-in with Jay. I guess only problem was when already in talks with finance. Would have appreciated it if things where more transparent. Regardless were happy with our new car.
This is my second Mazda from Pine Belt Mazda, and once again, I had a great experience. Everyone was friendly, helpful, and easy to work with. The entire process was smooth, with no pressure, and I really appreciated the time they took to make sure everything went well. It's always nice to do business with people who genuinely care about their customers. I'm very happy with my new Mazda, and there's a reason I keep coming back. Thanks again to the entire team!
Chris was wonderful to work with! Not pushy at all!
Friendly, cordial, knowledgeable
One of the easiest experiences I've had purchasing a vehicle
Jay was professional, timely and honest!
Hannah was amazing in helping me get out of my lease. Originally when I had leased, I was working from home but that has since changed which caused me to go over my miles. She found me a gorgeous CX-5 that met my exact budget and needs (low mileage). Everyone at the dealership has been incredibly helpful - a few shoutouts Chris Schwab in service, Brian in temporary lending cars, and the financing manager Kwesi. Thank you everyone for your help! I highly recommend this team!
Sales person Jay Chatman is very knowledgeable and professional. He’s friendly, helpful, and not pushy. Rest of the team is also friendly and courteous. My time was respected throughout and my concerns were addressed quickly. Highly recommended!
Hannah is the best. Talk to her first! Lease that turned into a car sale... Financially better decision...Amazing Customer service...
Great job
Truly an amazing experience from the moment I walked through the door. Hannah was excellent and extremely knowledgeable. Price was exactly what I had worked out on line. No pressure to buy, not even from the Finance Manger. No add ons to artificially bump up the price. Lowest price amongst all the Mazda dealers within a 50 mile radius of 07751.
Lawrence is the best and made car shopping fun and not stressful. He took his time and listened to my needs. Excellent customer service!
My Pine Belt Mazda experience was above and beyond expectations. They made me feel confident in my purchase and valued as a customer. My sales rep Jay Chatman took the time to ensure I was happy with my investment in my new vehicle. I drove off the lot feeling like I had joined the Mazda family, not just bought a new car. Thank You Mazda!
Returning customer to this dealership in Lakewood, NJ Pine Belt Mazda staff was very professional and knowledgeable, in particular my salesman Joe Great experience and now I’m enjoying my new Miata RF
I had such a wonderful experience working with Anthony! From the very beginning, he was incredibly helpful, patient, and understanding of what I was looking for. He took the time to listen to my preferences and made sure I had the information I needed without ever making me feel pressured.
What I appreciated most was that Anthony was helpful without being pushy. He gave me the space to take my time, ask questions, and make the decision that was right for me. His patience and genuine willingness to help made the entire car-buying experience comfortable and enjoyable.
Anthony is a ... Read More Full review text opened.Google - Oct 13, 2026
I had such a wonderful experience working with Anthony! From the very beginning, he was incredibly helpful, patient, and understanding of what I was looking for. He took the time to listen to my preferences and made sure I had the information I needed without ever making me feel pressured.
What I appreciated most was that Anthony was helpful without being pushy. He gave me the space to take my time, ask questions, and make the decision that was right for me. His patience and genuine willingness to help made the entire car-buying experience comfortable and enjoyable.
Anthony is a true professional, and I would highly recommend him to anyone looking for a car. It was a pleasure working with him, and I really appreciate all of his help! Thank you, Anthony, for making what can sometimes be a stressful experience such a positive one!
It was great dealing with Brandon he was a big help from start to finish
I purchased a 2026 Mazda CX5 in late July the process was pretty straight forward. I’ve leased and purchased from them twice before. The new car recently needed a software update so I brought it back for service today and it was nearly due for an oil change and tire rotation so I went ahead and had it all done at once. Since the process would be a few hours I was given a loaner. The entire process was pleasant and easy. The service rep Chris Schwab was knowledgeable and the entire staff were great.
Wayne was amazing! He helped me find a great car that I absolutely love. The car is beautiful, great quality, and has low mileage, which was exactly what I was looking for.
Wayne was very friendly, knowledgeable, patient, and helpful throughout the entire process. He made everything feel smooth and stress-free, and everyone at Pine Belt Mazda was welcoming and professional from the moment I walked in.
I had such a great experience, and me and my puppy are loving our new ride! 🐶🚙💕 I would definitely recommend Wayne to anyone looking for a new car. Thank you again for making ... Read More Full review text opened.Google - Oct 6, 2026
Wayne was amazing! He helped me find a great car that I absolutely love. The car is beautiful, great quality, and has low mileage, which was exactly what I was looking for.
Wayne was very friendly, knowledgeable, patient, and helpful throughout the entire process. He made everything feel smooth and stress-free, and everyone at Pine Belt Mazda was welcoming and professional from the moment I walked in.
I had such a great experience, and me and my puppy are loving our new ride! 🐶🚙💕 I would definitely recommend Wayne to anyone looking for a new car. Thank you again for making this such a positive experience!
The saleswoman, Hannah, was wonderful.
I walked in there expecting the process to be slow , but jay made it a seamless process for me. He walked me through every step of the way without being pushy at all. I had a wonderful experience in pine belt Mazda and I highly recommend!!
Interesting business model at this dealership. Pulled up. Got greeted in the lot by a salesperson who said to come in. I told him I'm gonna go look at the Miata up front. He said he'll be right there. 30 seconds later I watch him peel off the lot like he was running away from law enforcement.
Alright, fine. Went inside. A salesperson was sitting with his back to the door (and customers) trolling the internet. A sales manager was in his office probably doing the same.
Stood around for about 5 minutes and walked out.
Good job is all ... Read More Full review text opened.Google - Sep 25, 2026
Interesting business model at this dealership. Pulled up. Got greeted in the lot by a salesperson who said to come in. I told him I'm gonna go look at the Miata up front. He said he'll be right there. 30 seconds later I watch him peel off the lot like he was running away from law enforcement.
Alright, fine. Went inside. A salesperson was sitting with his back to the door (and customers) trolling the internet. A sales manager was in his office probably doing the same.
Stood around for about 5 minutes and walked out.
Good job is all I can say. Not going to say that you lost a customer - more like spared me from dealing with people who didn't want to be there and work in the first place
Great experience! We bought 2 cars within a month of each other. 2 different car brands, 2 different dealerships. The first was your typical experience. There for 5 hours, lots of back and forth, leaving feeling like we still didn't get a great deal. The second car was for my son. His very first new car purchase, so I helped him along the way. This time, I wanted it to be different. I wanted him to learn a lot and have a great experience. After he test drove a bunch of different cars and zeroed in on the cx30 select sport, we researched ... Read More Full review text opened.Google - Sep 24, 2026
Great experience! We bought 2 cars within a month of each other. 2 different car brands, 2 different dealerships. The first was your typical experience. There for 5 hours, lots of back and forth, leaving feeling like we still didn't get a great deal. The second car was for my son. His very first new car purchase, so I helped him along the way. This time, I wanted it to be different. I wanted him to learn a lot and have a great experience. After he test drove a bunch of different cars and zeroed in on the cx30 select sport, we researched what a great price for the car would be. Then he emailed a handful of dealerships asking if they would make the deal. Pine Belt was the only one to respond (Wayne mazda did as well, only 3 days later). They agreed to the price and we went to the dealership the next day. They already had everything ready by the time we got there. I kept looking through the paperwork trying to spot the sneaky changes, looking for where the numbers didn't match up or spot some silly add on. But, everything added up to the agreed upon number. It was the easiest car purchase I've ever been a part of. And my son absolutely loves his new Mazda!
(Translated by Google) Thanks Antony. Excellent service, you gave us the best options and were very kind at all times, we're leaving happy and with a new car 😁 🫶🏻 (Original) Gracias Antony. Excelente servicio, nos diste las mejores opciones y fuiste muy amable en todo momento, nos vamos contentos y con carro nuevo 😁 🫶🏻
My wife and I met Chris in the lobby and immediately hit it off. All of our questions were answered, the time he spent with us going over all aspects of the CX-90 was unlimited. We explained our situation as to when we would be able to commit to purchase, which was about a week in between start to finish. Chris and Pine Belt did an excellent job.
Wayne Calabretta (sales) was a pleasure to work with and exceeded expectations during the purchase of my new car. In fact, every staff member I encountered during this process was very friendly and helpful. Based on my experience, I will be recommending Pine Belt Mazda to others!
Christian Pierre deserves 10 🌟 for going over and beyond our expectations. He was comfortable to talk with, speaks honestly and cares enough to find out what we were looking for and what we can afford. If he couldn't answer our issues, he finds someone to ask on how to address our needs. We are so lucky to have him assist us in our quest for our new car. Thank you sooo much, Christian!!
Great people working there! Especially Wayne. Enjoyed the whole experience and grateful that they were able to work with my budget. I love my new car
Excellent experience Anthony was our sales rep and he beat every other price We got on our Mazda, CX 5. I would definitely recommend Pine belt Mazda. Also wanna give a shout out to Brenda who handles the insurance she was absolutely amazing 😁
Anthony was such a pleasure to work with! Went above and beyond to suit our needs. Better equipped than the other 2 Mazda dealerships we went to
Jay was very helpful and knowledgeable about the CX 30 that we Leased. Our experience with other car dealers has been terrible and we were very cautious when proceeding with this lease, but Jay made us feel at ease.
We had a great experience with Pine Belt Mazda. After looking at several vehicles at other dealerships, we found a used vehicle at Pine Belt that had just had a price drop. I reached out by email and text and received quick, helpful responses.
We drove an hour to the dealership on a Saturday night of a holiday weekend and arrived just 10 minutes after closing. Wayne and Matt were kind enough to stay, let us take a test drive, and answer all of our questions. We never felt rushed, even though we ended up leaving about an hour after closing.
... Read More Full review text opened.Google - Sep 18, 2026
We had a great experience with Pine Belt Mazda. After looking at several vehicles at other dealerships, we found a used vehicle at Pine Belt that had just had a price drop. I reached out by email and text and received quick, helpful responses.
We drove an hour to the dealership on a Saturday night of a holiday weekend and arrived just 10 minutes after closing. Wayne and Matt were kind enough to stay, let us take a test drive, and answer all of our questions. We never felt rushed, even though we ended up leaving about an hour after closing.
We returned Monday to finish the paperwork and pick up the vehicle. The entire experience was easy and comfortable, and we’re very happy with our purchase. Easiest car buying experience ever. Thank you, Wayne and Matt!
Hannah was very knowledgeable and made the car buying process an easy one.
I called multiple dealerships to find the right Mazda team for my new Mazda3 manual hatchback. Chris here at Pine Belt Mazda was the only one that felt like a good match due to their willingness to work with the customer, their communication and their general operating principles. I did not feel like I was being taken advantage of.
Chris was very attentive, was able to fulfill very specific requests and was also a standup guy. He made the car buying process a lot more smoother than I could anticipate and I would go buy a car through him again. ... Read More Full review text opened.Google - Sep 15, 2026
I called multiple dealerships to find the right Mazda team for my new Mazda3 manual hatchback. Chris here at Pine Belt Mazda was the only one that felt like a good match due to their willingness to work with the customer, their communication and their general operating principles. I did not feel like I was being taken advantage of.
Chris was very attentive, was able to fulfill very specific requests and was also a standup guy. He made the car buying process a lot more smoother than I could anticipate and I would go buy a car through him again. I wish him the best!
I would personally recommend to go find Chris if you would be interested in custom requests.
Amazing dealership if you’re looking for transparency and customer appreciation this is the place!! Thank you Matt Clifton, Matt Agusto, Kewsi, and Christian !! True professionals
Best dealership experience I’ve ever had. The team at Pine Belt Mazda is absolutely fantastic! I want to highlight the people in particular I had the pleasure to work with. Kwesi the manager, Chris my salesman and Christina who handled my insurance roll over. Absolutely incredible trio, each of them took the time to get to know me through multiple and very memorable conversations, they took my situation and other things all into consideration when helping me find my vehicle. It was truly the best experience from start to finish. If you have the opportunity to go, I highly ... Read More Full review text opened.Google - Sep 11, 2026
Best dealership experience I’ve ever had. The team at Pine Belt Mazda is absolutely fantastic! I want to highlight the people in particular I had the pleasure to work with. Kwesi the manager, Chris my salesman and Christina who handled my insurance roll over. Absolutely incredible trio, each of them took the time to get to know me through multiple and very memorable conversations, they took my situation and other things all into consideration when helping me find my vehicle. It was truly the best experience from start to finish. If you have the opportunity to go, I highly recommend Chris/Christian as his personality but also ability to not stop until you get what you want is next level. Pine Belt Mazda quite literally changed my life with my given situation and I’m so grateful for the team there. 5 out of 5 stars and 10 out of 10 service. It’s cliche but they treat you like family, and I find that very rare in this kind of industry. So once again thank you guys! Pleasure doing business!
Brandon was so helpful while shopping for my new car! I knew I wanted a Mazda from the start but he made the process so smooth. He answered all my questions and I didn’t feel pressure to purchase or say yes to anything I didn’t want to. I would absolutely recommend pine Belt Mazda and definitely ask for Brandon!
Wayne the salesman I dealt with at Pine Belt Mazda. He was a very knowledgeable, courteous and friendly salesman. He was very helpful and helping us decide which model to get and was also open to suggestions. If you go to Pine Belt Mazda ask for Wayne.
Wayne is a gentleman. He made my car buying experience the best one so far. 👍🏼
Had a very smooth experience with Wayne and Pine Belt Mazda. All of staff that we were involved with were very helpful and easy to work with.
Wayne was an absolute pleasure to deal with. He offers a pressure free approach and is very thorough when it comes to going over everything. I highly recommend his services.
Pine Belt Mazda has been a pleasure working with. They have taken good care of our previous Mazda and we’re happy to report that we had a great experience with the purchase of our new Mazda.
We've been using Pine Belt for several years. Chris was our salesman, who went above & beyond to fit our needs & make sure we were happy. We live an hour away and Chris brought the car & paperwork to us. We have always had a great experience with Pine Belt, but Chris made this the easiest & best experience ever. We have a Mazda dealership 10min away and we will always choose to go to Pine Belt Mazda everytime.
It was very easy to get an appointment on line for the next day. I arrived a few minutes late and the service writer was very kind about it and said don’t worry about it. He was able to get me in immediately. The service writer kept me abreast of everyone that was being done and even sent a video. There was no pressure to add on extra work. The job was completed quickly and the price was very fair. I recommend them without reservation.
The salesman Wayne was outstanding i would recommend pinebelt mazda to anyone looking for a car
The service is great all the salesmen are very helpful from the time you walk in it was a great experience
It was the most painless service ever. They even text me a video of my car as they were checking it out.
Its been almost 2 weeks of trying to resolve an issue I've had with my Mazda that's less than 3 years old an a lease.. I am beyond frustrated with the lack of communication and resolution that I have received from your dealership. I have repeatedly been told that someone would contact me, after calling myself and speaking with both GM's Matt C and Matt A. I have gone in and sat with one of them and he promised no matter what the outcome was, even if there wasn't quite one yet, he'd call me later in ... Read More Full review text opened.Google - Jun 2, 2026
Its been almost 2 weeks of trying to resolve an issue I've had with my Mazda that's less than 3 years old an a lease.. I am beyond frustrated with the lack of communication and resolution that I have received from your dealership. I have repeatedly been told that someone would contact me, after calling myself and speaking with both GM's Matt C and Matt A. I have gone in and sat with one of them and he promised no matter what the outcome was, even if there wasn't quite one yet, he'd call me later in the day. NOTHING! The burden has consistently, for the last 2 weeks, fallen on me to seek information regarding the status of my own vehicle. I have contacted corporate Mazda regarding this matter and was informed that any goodwill resolution or lease accommodation must come from directly with Pine Belt. At this point, after what's been wrong with my vehicle, I have lost confidence in the safety and reliability of my Mazda. I do not believe it is reasonable to continue making my last 3 lease payments on a vehicle that has experienced repeated failures and has spent months out of service during my lease term. I have requested Pine Belt allowing me to terminate my lease and let me walk away and get into another vehicle, NOT a Mazda. Maybe after posting this review, someone will actually call me back.
Edit to Respond...Thank you for your phone call after letting me know you saw my review and letting me know you sent an email that you stated on the day and time above, but as we discussed, you sent to an email that's not mine, therefor, I never received one.I will wait for your phone call again while, hopefully, this gets resolved and we will be over and done with. Yes, Lester glenn has done my servicing on this vehicle, but after what happened last year, as you know in our notes, I went into Pine Belt to make them aware and wanted out back then.You were the dealer where my car was leased from. My service with Lester Glenn and the fact they have my car and replaced my battery doesn't matter, as the car was purchased thru you. No one called me from their dealership either, but I didn't purchase a car from them, and I certainly won't be either. I look forward to hearing back from you again.
Pine belt Mazda of Lakewood, New Jersey was an excellent dealer to purchase from. Our sales rep Anthony was great. He was very patient with us. He explained everything to us. He went above and beyond to help us to make a decision about our purchase. I highly recommend this dealership. The manager was also very nice to deal with.
Right from the beginning, the show room is beautiful. The staff were helpful, listened to what we needed, and we were able to get a great deal. Not only that but the whole process was quick. I’m used to spending hours at the dealership waiting for approvals and such, but Pine Belt Mazda had us out the door in record time. I would definitely consider shopping here again.
Wonderful experience. None of the salesmen were pushy. Its the best pinebelt dealership ive been to. Hands down
All the people that worked in the dealership were very friendly and knowledgeable. The dealership itself was very clean. I would definitely go back to buy a car there again.
Great experience during the service to my Mazda CX5, 2025. Easy to gt an appointment and they delivered the car after a short time.
They lured us in there and said they would work with us then they gave us a price I immediately said we can’t spend that much So they then switched us to a different car which we reluctantly agreed to because it was in our price range then after an of arguments we finally agreed to a price that was higher then what we were looking for and also a higher down payment. Then they switched us over to the finance guy who said our credit was good but the quote they gave us was based on a perfect ... Read More Full review text opened.Google - Apr 4, 2026
They lured us in there and said they would work with us then they gave us a price I immediately said we can’t spend that much So they then switched us to a different car which we reluctantly agreed to because it was in our price range then after an of arguments we finally agreed to a price that was higher then what we were looking for and also a higher down payment. Then they switched us over to the finance guy who said our credit was good but the quote they gave us was based on a perfect credit score ….. so he says the payment is going to be $100 more than what they quoted me
Classic bait and switch and then the extra $100 / month WOW!
I gave them one star but if I could make it less I would
Everyone was very friendly and helpful, I had a positive shopping experience during my time at this dealership.
Went in for regular PM service. Very polite,,knoledable,On Time,completed on time ,clean return , excellent video and paper report.
Nice staff, helpful, easy to deal with. They back the product they sell you. You will get a good deal on your trade in. I will use them again when I am ready for another new Mazda.
Worst place to buy a car, I went to look at this gmc terrain priced at 15k my credit is good and everything I do the math to see the the full price at the end of the monthly payments and I they try to charge me 28k, save your time and avoid this place.
I purchased a 2025 cx 5 and Brandon was the sales person who established a great trading value for my 2018 CRV EX. My experience with the service dept doing routine free oil changes [2 so far] have been very good, and Chris Schawb the manager is very easy to talk with regarding my CX5. All in all, Pine Belt Mazda will be my go to dealership for all my mazda needs, even though Toms river is closer to where I live.
Hannah was so informative, focused on our needs, and really presented everything clearly and quickly. And, she helped us to get our new car super-fast!
I was quoted $4400 to replace the entire exhaust on my cx5 which pine belt claimed was the culprit of my check engine light and misfire. I took it to a different mechanic who Ive trusted for a while. He replaced the spark plugs (a $50 part) and checked it over again and said it was good to go. I have driven it 3000 miles since and it is running perfect. I reached out back out to pine belt service center requesting a refund for the diagnostic fee (since the car misdiagnosed) and they refused and kept giving me excuses. I will not ... Read More Full review text opened.Google - Mar 18, 2026
I was quoted $4400 to replace the entire exhaust on my cx5 which pine belt claimed was the culprit of my check engine light and misfire. I took it to a different mechanic who Ive trusted for a while. He replaced the spark plugs (a $50 part) and checked it over again and said it was good to go. I have driven it 3000 miles since and it is running perfect. I reached out back out to pine belt service center requesting a refund for the diagnostic fee (since the car misdiagnosed) and they refused and kept giving me excuses. I will not be taking my car back here for any services.
Our sales agent Anthony was professional, he did not push or pressure my daughter. That enabled my daughter to think things through and make a solid decision leading to her purchase.
Pine belt Mazda made the buying process very easy. Our sales rep Christian Pierre was wonderful and took the time to answer any questions we had and fully explained the features of the Mazda CX5 that we purchased. Thanks also to Managers Matt & Steve working with Christian to finalize the sale. I would highly recommend Pine Belt Mazda.
Had a check engine light , they charged diagnostic fee, replaced the battery and then still had the light so they claimed it was a “new issue” with the 12v battery which is covered under warranty and will have in three weeks, never heard from anyone afterwards and still paid for a report newer car , and still have the same issue ongoing .
Christian was great to deal with! I would recommend him to my friends and family!
The service dept. diagnosed that an odor in the cabin required a new Cabin Air Filter. They charge $77 dollars for a filter that cost $25 max and 2 minutes of work and recommended a cleaning operation that cost $37. Incidentally, they could have told me to try an odor eliminator ($4) which Probably would have worked just fine. The rep did not put me at ease. All around a bad experience. Can't wait for my lease to be up.
The service department staff is professional and very friendly. No complaints from this happy customer.
service was excellent, efficient, courteous and reliable. would recommend others for service at the dealership.
I just moved to Jersey and this is my first time visiting this dealership. I was super impressed with their friendliness attention to detail, the service area, and sales area waiting space. I was particularly impressed with the video I received while my car was being serviced. The service I received was super fast.
The staff is very professional and shows genuine interest to assist their customers. My recent oil change service was one of the best I have sver experienced in 45 years of car ownership.
They did not resolve my problem with my inability to use my android auto. I have to wait until the end of the month to bring my car back
They made everything very easy, and kept me up to date with all that was going on.
Fast reliable service. Staff are very helpful, waiting area is clean & they provide a video of the work on your car! Only place I’ve been to that does that!
Chris was very helpful with our purchase. He took the time to get all the information about the Subaru we bought even though he is a Mazda salesman. We are returning customers and would recommend your dealership to anyone we know.
service and service advisor CHRIS SCHwad were excellent.car battery went dead with only 8000 miles. Hope replacement bettor
Professional staff and they explained everything about my car choice and leasing options. The whole process including financial and insurance meetings only took a couple of hours. Have also received follow up calls and email messages from the Pine Belt team which are appreciated. Thank you!
Extremely professional and willing to listen to what I needed and where I wanted to be. This was my third purchase here with Hannah.
Professional and prompt service. Would recommend highly for service. The video was a good account of the service.
Easy scheduling. Fast easy entering dealership Friendly and knowledgeable staff . Mechanic kept me up to date on his processing mg car issues
Brandon was one of the best sales specialists I have worked with in leasing a new car. We leased a Mazda CX-5, and Brandon provided excellent service throughout—one of the best car-leasing experiences I have ever had
The front desk representative Audrey is very rude. They should look into hiring someone who’s more friendly and willing to help, not give the customer an attitude.
Efficient, courteous, considerate of your needs, they explain everything in plain English, and they listen to you.
Una muy buena atencion y dan los mejores precios de todo el mercado de autos usados
Excellent service all around from trade to sale to financing to insurance, everyone was great
Bottom line, I purchased a car on 9/26, but I learned the DMV department at the dealer didn't get the paperwork until 10/17, three weeks after the purchase. They got the paperwork out 10/21 and I received from them the license, registration, etc today 11/5, a reasonable 2 week turnaround. My temporary plate expired 10/25 so I was unable to drive for days.
Clearly the problem started with the initial processing of my paperwork on 9/26, not with the dealer's DMV department. I escalated this situation up to the Pinebelt owner during this time but because of the initial delay, nature had to take its ... Read More Full review text opened.Google - Nov 5, 2025
Bottom line, I purchased a car on 9/26, but I learned the DMV department at the dealer didn't get the paperwork until 10/17, three weeks after the purchase. They got the paperwork out 10/21 and I received from them the license, registration, etc today 11/5, a reasonable 2 week turnaround. My temporary plate expired 10/25 so I was unable to drive for days.
Clearly the problem started with the initial processing of my paperwork on 9/26, not with the dealer's DMV department. I escalated this situation up to the Pinebelt owner during this time but because of the initial delay, nature had to take its course.
Bottom line- if a dealer can't handle the paperwork with precision, how can I be sure they know how to change the oil?
One more thing- the windshield washer reservoir was not filled.
I do like the car though!
Bottom line, I purchased a car on 9/26, but I learned the DMV department at the dealer didn't get the paperwork until 10/17, three weeks after the purchase. They got the paperwork out 10/21 and I received from them the license, registration, etc today 11/5, a reasonable 2 week turnaround. My temporary plate expired 10/25 so I was unable to drive for days.
Clearly the problem started with the initial processing of my paperwork on 9/26, not with the dealer's DMV department. I escalated this situation up to the Pinebelt owner during this time but because of the initial delay, nature had to take its ... Read More Full review text opened.DealerRater - Nov 5, 2025
Bottom line, I purchased a car on 9/26, but I learned the DMV department at the dealer didn't get the paperwork until 10/17, three weeks after the purchase. They got the paperwork out 10/21 and I received from them the license, registration, etc today 11/5, a reasonable 2 week turnaround. My temporary plate expired 10/25 so I was unable to drive for days.
Clearly the problem started with the initial processing of my paperwork on 9/26, not with the dealer's DMV department. I escalated this situation up to the Pinebelt owner during this time but because of the initial delay, nature had to take its course.
Bottom line- if a dealer can't handle the paperwork with precision, how can I be sure they know how to change the oil?
One more thing- the windshield washer reservoir was not filled.
I do like the car though!
Chris was very professional and helpful in the process of leasing a new vehicle. The cashier and insurance dept were also very friendly and helpful.
This is the second car we have purchased from Brandon Phillips. He’s been the best
Had my 2025 Mazda CX 5 serviced today. Had a service technician go for test drive regarding vibration I thought to be noticeable and Brendan [tech] was very professional. The vibration is normal. Service manager Chris S. is very good at explained everything That would be done and any possible cost. Pine Belt gave me a loner CX 50 Hybrid While they serviced my car. It was good seeing Brandon Phillips from sales. He's very good at getting a good price for the CX 5 and a really good $$$$$ for my trade in.
